Warranty Information

Ebay / Online Systems

Systems bought through eBay come the warranty as fully stated on the eBay listing. All systems come with a 3 day DOA guarantee, unless stated "AS-IS". Any computer systems stating a return policy, have a 7 day return privilege, minus a 10% restocking fee and all eBay listing fees and postage. Most systems have a full 30 day parts & labor warranty from the day system is delivered. In addition, most included parts have a Manufactures Warranty ranging from 90 days to 3 years. It is up to the user to fill out any warranty cards and to take responsibility for shipment and replacement after the initial 30 days. Online sold systems also include 30 days of Phone Support, and 1 Year of Email tech support. Other companies offering years of warranty and support are only increasing profit margins rising the cost of the System to you. In the end, I always try to do whatever I can to make my customers happy.

Locally Sold Only

Locally sold systems come with a 90 day warranty on all parts and 1 year limited warranty on labor with a $10 co-payment, $20 onsite for any major problems or replacements which I have to go inside the computer. All systems come with a 3 day DOA guarantee, unless stated "AS-IS". Systems have a 7 day return privilege, minus a 15% restocking fee. In addition, most included parts include a Manufactures Limited Warranty ranging from 90 days to 3 years. It is up to the user to fill out any warranty cards and to take responsibility for shipment and replacement after the initial 90 days. Locally sold systems include 30 days of onsite hardware repair / replacement. Computer systems also include 30 Days of Phone Support, and 1 Year of Email full tech support. In the end, I always try to do whatever I can to make my customers happy so that I may provide all your future computer needs.

Everything Else

All Computers come with the factory warranty on parts in addition to any stated warranty. It is up to the user to fill out any warranty cards and to take  responsibility for shipment and replacement. Remember, I keep my prices low by charging for assembly labor only on systems, and am not making a heavy profit on parts sales. I do not warranty any installed software; see manufacturer for software warranty or issues. Please note this warranty information may change without notice.


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Revised - March 28, 2005